Forms + Reusable Fields

When you create a new Switchboard form, by default, a few elements will be included. You can remove these by clicking the trash on the right hand side if you don’t need these on your form.

If a recipient gives you a cell or email that you already have and fills out any of these elements: first name, last name, and ZIP code, the reusable fields associated with that cell phone number or email address will be updated.

See more about Switchboard Reusable Fields here:📄 How to Use Reusable Fields

If you want to pre-fill the cell or email, check out these instructions:📄 Pre-Fill Form Fields

Example: If you want to only ask for first name then have an open text input field, for example, you should add a new question by clicking the Text Input button, instead of changing the label / field ID for Last name.